Get moving and storage
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This was a terrible experience and I wouldn’t recommend using there service unless you are in a real jam.ġ star is to much but, it won't let me give zero stars!! Took 2 hours longer than said and STOLE, yes STOLE my 65 inch TV and ladder and over charged me.Driver charged me when he got there for what i was quoted then at the end after 2 extra hours he charged me a full amount so I paid almost $1100, he called his boss and he says "oh well we will refund and how ever long that takes it takes"!! I was still nice enough to give them a tip and then come to find out they stole my TV and ladder!!Called them about it got 3 different stories from driver, then Judy at rhe company gives you some BS. On top of all the confusion a lot of my Mom’s things were stolen. The communication with their customers is terrible, and there is no corporate office to complain to. After my mom called and they continued to be rude with her, I called in and I was not at all Happy with the interaction. The guy who’s name we still don’t know lost it. They brought a small truck to move a 3 and half bedroom house and we let them know that the truck they had was too small. The next morning they arrived early but then the interaction between the “head mover” and my mother was very intimidating my mom was shouted at like a child all for their mistakes. They rescheduled our move for the following day which was an inconvenience but by this time we had no other options. We reached out to customer service and had to change the move day all together because it was getting late. After a few hours they stopped calling so we contacted them, and no one answered. I had a scheduled move for my mom and on they day of they kept calling and changing the time. PLEASE AVOID THIS COMPANY BY ALL MEANS.ĭefinitely not worth the star. To add we also have broken mirror, and damaged coffee table.
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it was obviously broken in two parts right across the hinges area, poorly glued together and hinges still missing!!! Responsible company would admit their mistakes and find a way to resolve the issue. After having to contact the management multiple times over a month, we were assured multiple times that they have the door right in front of them in the office.
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Called the crew and was told they have the door and will send it. After moving the boxes we discovered that a door from the tv stand is missing. After movers left the new house location we were surprised to see two random boxes in front of the tv in the middle of leaving room with no other boxes around. Damage happens with every move, but this company is trying to hide it.Besides regular scratched floors and damaged walls, after breaking the custom wood blinds, they just hid pieces in the closet corner for the new owners of the house to discover and complain. They are the best movers we have ever used and will use them again in the future and recommend them to everyone! Thank you Midway Movers for making the whole process from start to finish very easy and at an unbeatable price!”Ĥ bedroom house, move took 11 hours, $2700. Once we got to our final destination they even gave my dad a Midway Mover shirt because he did help unload some smaller items on the truck. There was no damage to anything that was moved, they took extra care and even made it fun for us as well. They were polite, professional, quick, and beyond helpful. We cannot say enough positive things about this crew. Then on moving day we had the VIP crew of Lou, Javier, and Noel. Made the process easy and understandable. He ensured we would have all the items we would need, he explained any extra charges that may pop up if we needed extra supplies so that we understood everything involved.
Get moving and storage how to#
Ty was AMAZING and helped with all the details I didn’t know how to explain. I then called for a quote and spoke with Ty. We went back to John 3x to get boxes and each time he was so helpful and always left us with a smile. He gave us pointers on how many boxes, how to best pack dishes, and encouraged us to call for a moving quote. “I cannot say enough good things about Midway Moving and Storage! It started when we walked into the Storage location on Chicago Ave to pick up boxes and spoke with John.